We are very proud that Kailani has been awarded a 5 star rating by enjoy England at our first attempt.
The assessors, Quality in Tourism said:-
“This purpose built wide beam 65ft boat has been built and internally fitted to an exceptionally high standard, ensuring the guest expectation at the five star level will be met, if not exceeded. The owners are totally committed to providing a quality experience for guests at all times.
Service and Management Efficiency
Friendly welcome on arrival with refreshment offered. Hospitality experienced during this visit was to an overall excellent standard with attentive service in evidence.
The guest book shows a number of delighted customers, with a high level of repeat bookings secured.
A well presented website with detailed information of product available.
Evidence that overall cleanliness throughout the boat is to an excellent standard, with obvious attention to detail noted.
Exterior of boat
The boat is attractively presented, with all exterior surfaces gleaming, the name being clearly displayed, assisting the guest arrival process.
Saloon, Dining Area and corridor
The spacious saloon/dining area is well presented with solid oak flooring, leather suite and an inlaid wooden dining table. Excellent quality fittings noted, with a high level of personal touches such as books, games, magazines etc., creating very homely touches.
Illumination levels are well managed; the boat having a full central heating system from the diesel boiler. A log burning stove is also fitted adding further heating and ambience if desired.
Both cabins have been designed to a very high standard, with one full sized double bed and a twin room with 2ft 6inch beds. The lighting and heating is to an excellent standard, with thoughtful bedside lights.
Beds present well with evidence of high quality bed linen and mattresses in use, the latter being very supportive. Good to note base runners and coordinated bed cushions giving a very attractive first impression.
A range of useful accessories are provided for guests use including bottled water and a hairdryer.
Both en-suite bathrooms are fitted to an excellent standard, with full sized shower cubicles fitted.
High quality towelling and a thoughtful range of toiletries provided.
Good to note the heating towel rails ensuring guests remain warm on exiting the shower.
The tiled floor being of an excellent standard, whilst being hygienic for cleaning purposes.
Varied menus are provided with a daily change at lunch and dinner; with dietary requirements and allergies being well catered for”.
Since receiving the award we have been delighted with the increase enquiries. It is obvious that people are looking for high quality these days. The increase in bookings have been significant.